Shipping Policy

  1. While Pohl Force USA strives to maintain it’s 3-5 day average time-to-ship we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handing of the product over to the carrier for transport.)
  2. Pohl Force USA will ship to any physical address in the US. Pohl Force USA will not ship to P.O. Boxes and will only ship outside of the US to designated countries as indicated on the website shipping calculator. Each package requires signature confirmation therefore timely delivery requires that the customer make themselves available for its reception.
  3. Every item shipped from Pohl Force USA is insured up to the full purchase price. It is the purchases responsibility to pursue any claim with the carrier. Please note that this is only applicable to the original shipment from Pohl Force USA to the customer and not for subsequent shipments for returns or repair.
  4. Pohl Force USA’s preferred carrier is USPS and all shipping will be competed through them unless otherwise specified. Pohl Force USA shipping prices may vary with those of their carrier. Pohl Force USA guarantees that the shipping cost will be accurately displayed for each purchase at the time of purchase from pohlforceusa.com
  5. All ship times are counted in business days only and correspond with those of USPS our preferred carrier. Pohl Force USA honors all holidays honored by our preferred carrier and follows an M-F work week.
  6. For information on returns and warranty information please see our Warranty and Returns Policy page.